Promotional Terms and Conditions

Terms and conditions of Diageo nederland bv for the Promotion "Malts.com SINGLETON 42 GOURMAND nl" 

1. General

1.1 These terms and conditions apply to the promotion "Malts.com Singleton 42 Gourmand NL", hereinafter referred to as: "the Promotion". The Promotion is organized by Diageo Nederland BV, established in The Netherlands and having its office at Molenwerf 10-12, Amsterdam 1014 BG, hereinafter referred to as: "the Organiser". With regard to the main prize, the Organiser works together with Umbrella Risk Management Limited, established in the United Kingdom and having its office at Dodwell House, Chilton Business Centre, Chilton, Buckinghamshire HP18 9LS, hereinafter referred to as "the Agency". The Agency is only responsible for the implementation of the main prize of the Promotion. The Organiser is the user of these terms and conditions. The terms and conditions apply between the Organiser as user and the natural person participating in the Promotion, hereinafter referred to as: "(the) Participant". 

1.2 The Promotion is organized to encourage online subsciption to the www.malts.com newsletter. 

1.3 The Organiser is responsible for the Promotion and its implementation. By participating in the Promotion, the Participant declares to have taken note of the conditions, to accept the conditions and to be bound by the conditions. 

1.4 Upon request, the terms and conditions will also be sent by post or e-mail. Such a request can be sent to customerservice@Malts.com. 

1.5 The terms and conditions can also be downloaded and stored by the Participant. 

1.6 The Organiser is entitled to disqualify/to exclude the Participant from (further) participation if he believes that the Participant is not acting in accordance with the terms and conditions. 

2. The Action period 

2.1 The Promotion runs from 1st May 2025 to 30th June 2025. 

3. The Promotion 

3.1 If a Participant wishes to be eligible for the main prize, the Participant must subscribe to the  www.malts.com newsletter between 00:00:00 01/05/25 and 23:59:59 30/06/25 for a chance to win the prize on offer. Entries received outside of this time will be void and will not be entered into the Promotion. Maximum of one entry per person per email address is permitted. 

4. Participation  

4.1 The Promotion can be participated by anyone who: 

a) is 18 years of age or older; 

b) lives in the Netherlands; 

c) is in possession of a valid identity document. For Participants competing for the main prize, it must be a valid proof of identity allowing entry to the Netherlands. 

4.2 Excluded from participation are: 

a) permanent and temporary employees of the Organiser; 

b) permanent and temporary employees of third parties who assist the Organiser in the organisation and implementation of the Promotion; 

c) family members in the first line of the workers referred to in point (a) and (b). 

4.3 The Organiser is entitled to check the age of the Participant on the basis of his/her identity document. In the event of a check, the Participant will show his/her proof of identity at the first request of the Organiser. 

4.4 When participating in the Promotion, the name and email address of the Participant will be stored. 

4.5 The Organiser is entitled to exclude the Participant from further participation in the event of entries that appear to be fraudulent or testify to unlawful influence. 

4.6 A Participant may participate in the Promotion once only. 

4.7 No correspondence can be entered into about the outcome of the Promotion. 

5. Course of the Promotion, designation of the winners 

5.1 The winner of the main prize of the Promotion will be drawn by an independent third party after the closing date referred to in Article 2.1 from the Participants who have fulfilled all the conditions for competing for the main prize. 

5.2 On or before 30th June 2025, the Organiser will notify the Participant who has won the prize by e-mail to the e-mail address provided by the Participant upon entry. If the winner(s) do(es) not respond to the email within 14 days to accept the prize, the prize(s) will be allocated to (a) reserve winner(s). 

6. The prize(s) to be won 

6.1 There is one (1)  main prize available to be won. 

6.2 The winner of the main prize will receive (subject to the provisions of Article 8) as a prize  

6.2.1 Return economy flights from Amsterdam – Inverness for winner and one guest, with hand luggage only 

6.2.2 2 nights’ 4* hotel accommodation on a B&B basis (classic double room) 

6.2.3 Return airport transfers 

6.2.4 Singleton 42 Gourmand experience for winner and one guest 

6.2.5 Return transfer from hotel to Glen Ord Distillery for Singleton 42 Gourmand experience and tour 

6.2.6 £100 spending money in total (£50 per guest) 

6.2.7 £200 travel allowance in total (£100 per guest) 

6.2.8 The prize has an economic value of approximately €3,000 (three thousand Euros) and is offered by the Organiser. 

6.2.9 All elements are subject to availability at the time of booking.     Does not include travel over peak periods such as Christmas, New Year or UK/destination Bank Holidays.  

6.2.10 Both guests must be aged 18 and over  

6.3 The prize does not include anything not explicitly listed out in Article 6.2 above.  

6.4 The prize(s) must be redeemed by the end of September 2025. 

6.5 The Organiser is entitled to change/withdraw prize(s) and replace them with a prize of comparable or higher economic value.  

 7. Further PRIZE DETAILS 

7.1 Winners will be required to provide proof of age and identity and any documentation as reasonably required by the Promoter in order to validate their eligibility to claim the prize; 

7.2 Winners and guests must be over 18 years of age at time of travel; 

7.3 All travellers will require a passport valid for at least 6 months on date of travel; any necessary visas or travel insurance are the responsibility of the winner and guests; 

7.4 If a winner is unable to accept the prize, no compensation will be provided;  

7.5 Travel bookings will be made via the Promoter’s nominated agency;   

7.6 Once a booking has been confirmed no changes are permitted; 

7.7 If a booking is cancelled no alternative tickets will be issued; 

7.8 Travel Insurance is included in the prize but cover for pre-existing medical conditions is NOT included;  

7.9 All travel is subject to the travel provider’s standard terms and conditions. Once booked, travel tickets cannot be altered or amended and no refunds are possible;   

7.10 Prize travel tickets cannot be used in conjunction with any loyalty programme, any other discount, discount coupon(s) or voucher(s), promotion(s) or special offer;   

7.11 Once travel tickets have been issued, the Promoter shall not be liable for any failure to comply with its obligations caused by (but not limited to) weather conditions, fire, flood, strike, hurricane, industrial dispute, war, terrorist activity, hostilities, political unrest, riots, civil commotion, or any other circumstances beyond the control of the Promoter or travel companies;  

7.12 All expenses not explicitly set out in these terms and conditions will be the responsibility of the winner; and 

7.13 The promoter and the prize provider are not responsible for any loss or damage suffered by the winners and/or their guests in relation to this promotion, the exercise of the prize 

8. Payment of prizes/prize 

8.1 The prizes are personal. 

8.2 The prizes are not transferable and are not exchangeable for cash or anything else that represents a particular value. 

8.3 The prizes will always be paid out. This means that if a winner does not receive the prize, another draw will take place in order to be able to designate a new winner. 

9. Publication and promotion 

9.1 By participating in the Promotion, the Participant gives the Organiser, as well as the promotional partners involved by the Organiser in the Promotion, permission to use his/her name and e-mail address as well as the right to produce and use film material and photos in/for promotional activities in connection with the Promotion. 

9.2 The Participant will also, at the request of the Organiser, cooperate with any promotional activities insofar as it concerns a reasonable request from the Organiser. The Participant who cooperates in the promotional activities is not entitled to any financial compensation from the Organiser or its promotional partner. 

9.3 The Participant who wins a prize agrees that the Promoter may use film material and photographs with the winner's portrait for promotional purposes. 

9.4 Prior to any reproduction and publication of the material with his/her portrait, the Participant will be asked to sign a statement confirming this permission. 

9.5 If the Participant still indicates that he does not want to cooperate with promotional activities of the Organiser or the reproduction and publication of material with his/her portrait, the Organiser is entitled to have a draw carried out again and to designate a new winner. 

10. Liability 

10.1 Participation in the Promotion is at the participant's own risk. 

10.2 Apart from its - inescapable - legal liability, the Organiser is not liable for any direct and/or indirect damage whatsoever suffered by a Participant in connection with or arising from Participation in the Promotion. 

10.3 The Organiser is not liable for, among other things, damage suffered by the Participant/winner as a result of typing and printing errors on the Organiser's website or in any other medium/communication tool, the use of the prize or the fact that the Participant is not, or not sufficiently insured. 

10.4 The Promoter cannot be held responsible or liable for failures in the IT systems that result in limited, delayed or loss of entries.  

11. Personal Data/Privacy 

11.1 The name and reference and/or other personal data that the Organiser obtains in the context of this Promotion will be included in its database and will be treated confidentially and in accordance with the GDPR/Personal Data Protection Act. 

11.2 Participant guarantees that the information provided by him/her is correct. 

11.3 The Organiser will use the data of the Participants for the execution of this Promotion and communication around the Promotion, including the sending of the e-mail confirming participation and contact the prize winners by e-mail and telephone if necessary. Any other e-mails will only be sent if the Participant has given permission for this. A Participant in this Promotion can by e-mail (e-mail address: customerservice@Malts.com) request access, deletion and/or correction of his/her data. 

11.4 The Organiser will not provide personal data of the Participant to third parties without the explicit written consent of the Participant. 

12. Complaints Procedure 

12.1 Questions, comments, or complaints about the Promotion can be made known by e-mail to Malts.com Department Customer Service (e-mail address: customerservice@Malts.com). The Organiser will make every effort to deal with any complaints as soon as reasonably possible. If the Participant believes that the complaint has not been adequately dealt with, a written complaint can be submitted to the Gaming Authority, P.O. Box 298, 2501 CG The Hague. 

13. Gaming tax 

13.1 If gaming tax is to be paid on the prizes, the gaming tax due will be fully borne by the Organiser. 

14. Final provisions 

14.1 The Organiser is entitled, at its own discretion, but with prior notice, to change the conditions in the interim provided that change is not made to the detriment of the Participants, or to stop or change the Promotion without giving any reason if the circumstances reasonably or force majeure so require, without being liable in any way for compensation to the Participant. 

14.2 In the event that a provision of these terms and conditions is invalid, or is nullified, the Organiser will adopt a replacement provision that approximates as closely as possible the purpose and scope of the invalid or nullifying provision and that is not invalid or voidable. 

14.3 Participation in the Promotion implies the unconditional acceptance of these terms and conditions, without any reservation or limitation, as well as of any decision that the Promoter may make in this regard.  

14.4 If (the Dutch part of) the Promotion should be qualified as a promotional game of chance, this game complies with the Code of Conduct for Promotional Games of Chance. 

14.5 The Promotion (conditions) are governed by Dutch law. 

Past Terms & Conditions

International Whisky Day: Gift with Purchase Activation

Promotion Period: Valid from 25 March 2025 to 28 March 2025. Purchases outside this period do not qualify.

Purchase min. €100 and get complimentary Singleton Dram Glass 2x (worth €24.99)

Purchase min. €200 and get complimentary Singleton Water Bottle (worth €44.99)

  • Gifts available while stocks last on a first-come, first-served basis.

  • Final purchase amount is after discounts/vouchers.

  • One gift tier per transaction (highest qualified tier).

  • Gifts are non-transferable, non-refundable, and not exchangeable for cash.

  • The organizer may substitute gifts if unavailable.

  • The organizer reserves the right to modify or terminate the promotion.

  • Fraudulent transactions will be disqualified.

  • By participating, customers agree to these terms.

For inquiries, please contact [customerservice@malts.com].

Summer whisky discount promotion

The summer whisky discount promotion is valid from July 22nd to August 11th. This discount excludes selected limited edition bottles and any bottles priced over €400. The discount code is applicable only on eligible items and cannot be combined with other offers. It is non-transferable and cannot be exchanged for cash. Malts.com reserves the right to amend or terminate this promotion at any time without prior notice.

TERMS AND CONDITIONS OF DIAGEO NEDERLAND BV FOR THE PROMOTION "MALTS.COM JOHNNIE WALKER BLUE LABEL ELUSIVE UMAMI NL

  • GENERAL

1.1 These terms and conditions apply to the promotion "Malts.com Johnnie Walker Umami NL", hereinafter referred to as: "the Promotion". The Promotion is organized by Diageo Nederland BV, established in The Netherlands and having its office at Molenwerf 10-12, Amsterdam 1014 BG, hereinafter referred to as: "the Organiser". With regard to the main prize, the Organiser works together with Umbrella Risk Management Limited, established in the United Kingdom and having its office at Dodwell House, Chilton Business Centre, Chilton, Buckinghamshire HP18 9LS, hereinafter referred to as "the Agency". The Agency is only responsible for the implementation of the main prize of the Promotion. The Organiser is the user of these terms and conditions. The terms and conditions apply between the Organiser as user and the natural person participating in the Promotion, hereinafter referred to as: "(the) Participant".

1.2 The Promotion is organized to promote the launch of Johnnie Walker Blue Label Elusive Umami.

1.3 The Organiser is responsible for the Promotion and its implementation. By participating in the Promotion, the Participant declares to have taken note of the conditions, to accept the conditions and to be bound by the conditions.

1.4 Upon request, the terms and conditions will also be sent by post or e-mail. Such a request can be sent to customerservice@Malts.com.

1.5 The terms and conditions can also be downloaded and stored by the Participant.

1.6 The Organiser is entitled to disqualify/to exclude the Participant from (further) participation if he believes that the Participant is not acting in accordance with the terms and conditions.

2. THE ACTION PERIOD

The Promotion runs from 1st November 2023 to 7th January 2023.

3. THE PROMOTION

If the Participant wishes to be eligible for the main prize, the Participant must purchase a 70cl bottle of Johnnie Walker Blue Label Elusive Umami from www.malts.com between 00:00:00 01/11/23 and 23:59:59 07/01/23. Upon checkout, provided you have met this criteria, you will be given the chance to enter the prize draw by ticking a checkbox. Entries received outside of this time will be void and will not be entered into the Promotion. Maximum of one entry per person is permitted.

4. PARTICIPATION

4.1 The Promotion can be participated by anyone who:(a) is 18 years of age or older;(b) lives in the Netherlands;(c) is in possession of a valid identity document. For Participants competing for the main prize, it must be a valid proof of identity allowing entry to the Netherlands.

4.2 Excluded from participation are:(a) permanent and temporary employees of the Organiser;(b) permanent and temporary employees of third parties who assist the Organiser in the organisation and implementation of the Promotion;(c) family members in the first line of the workers referred to in point (a) and (b).

4.3 The Organiser is entitled to check the age of the Participant on the basis of his/her identity document. In the event of a check, the Participant will show his/her proof of identity at the first request of the Organiser.

4.4 Participation in the Promotion requires purchase of a promotional product as detailed in Article 3.1 above.

4.5 When participating in the Promotion, the name and address of the Participant will be stored.

4.6 The Organiser is entitled to exclude the Participant from further participation in the event of entries that appear to be fraudulent or testify to unlawful influence.

4.7 A Participant may participate in the Promotion once only.

4.8 No correspondence can be entered into about the outcome of the Promotion.

5. COURSE OF THE PROMOTION, DESIGNATION OF THE WINNERS

5.1 The winner of the main prize of the Promotion will be drawn by an independent third party after the closing date referred to in Article 2.1 from the Participants who have fulfilled all the conditions for competing for the main prize.

5.2 On or before 19th January 2024, the Organiser will notify the Participants who won the prizes by e-mail to the e-mail address provided by the Participant. If the winner(s) do(es) not respond to the email within 14 days to accept the prize, the prize(s) will be allocated to (a) reserve winner(s).

6. THE PRIZE(S) TO BE WON

6.1 There are 3 prizes available to be won.

6.2 Winners of the prizes will each receive (subject to the provisions of Article 8) as a prize6.2.1 A meal for two at Yamazato, Amsterdam. The meal will not include any alcoholic beverages; and6.2.2 A €500 travel allowance.

6.3 Each prize has an economic value of approximately €990 (nine hundred and ninety Euros) and is offered by the Organiser.

6.4 The prize(s) must be redeemed by the end of March 2024.6.5 The Organiser is entitled to change/withdraw prize(s) and replace them with a prize of comparable or higher economic value.

7. PAYMENT OF PRIZES/PRIZE

7.1 The prizes are personal.

7.2 The prizes are not transferable and are not exchangeable for cash or anything else that represents a particular value.

7.3 The prizes will always be paid out. This means that if a winner does not receive the prize, another draw will take place in order to be able to designate a new winner.

8. PUBLICATION AND PROMOTION

8.1 By participating in the Promotion, the Participant gives the Organiser, as well as the promotional partners involved by the Organiser in the Promotion, permission to use his/her name and e-mail address as well as the right to produce and use film material and photos in/for promotional activities in connection with the Promotion.

8.2 The Participant will also, at the request of the Organiser, cooperate with any promotional activities insofar as it concerns a reasonable request from the Organiser. The Participant who cooperates in the promotional activities is not entitled to any financial compensation from the Organiser or its promotional partner.

8.3 The Participant who wins a prize agrees that the Promoter may use film material and photographs with the winner's portrait for promotional purposes.

8.4 Prior to any reproduction and publication of the material with his/her portrait, the Participant will be asked to sign a statement confirming this permission.8.5 If the Participant still indicates that he does not want to cooperate with promotional activities of the Organiser or the reproduction and publication of material with his/her portrait, the Organiser is entitled to have a draw carried out again and to designate a new winner.

9. LIABILITY

9.1 Participation in the Promotion is at the participant's own risk.

9.2 Apart from its - inescapable - legal liability, the Organiser is not liable for any direct and/or indirect damage whatsoever suffered by a Participant in connection with or arising from Participation in the Promotion.

9.3 The Organiser is not liable for, among other things, damage suffered by the Participant/winner as a result of typing and printing errors on the Organiser's website or in any other medium/communication tool, the use of the prize or the fact that the Participant is not, or not sufficiently insured.

9.4 The Promoter cannot be held responsible or liable for failures in the IT systems that result in limited, delayed or loss of entries.

10. PERSONAL DATA/PRIVACY

10.1 The name and reference and/or other personal data that the Organiser obtains in the context of this Promotion will be included in its database and will be treated confidentially and in accordance with the GDPR/Personal Data Protection Act.

10.2 Participant guarantees that the information provided by him/her is correct.

10.3 The Organiser will use the data of the Participants for the execution of this Promotion and communication around the Promotion, including the sending of the e-mail confirming participation and contact the prize winners by e-mail and telephone if necessary. Any other e-mails will only be sent if the Participant has given permission for this. A Participant in this Promotion can by e-mail (e-mail address: customerservice@Malts.com) request access, deletion and/or correction of his/her data.

10.4 The Organiser will not provide personal data of the Participant to third parties without the explicit written consent of the Participant.

11. COMPLAINTS PROCEDURE

Questions, comments, or complaints about the Promotion can be made known by e-mail to Malts.com Department Customer Service (e-mail address: customerservice@Malts.com). The Organiser will make every effort to deal with any complaints as soon as reasonably possible. If the Participant believes that the complaint has not been adequately dealt with, a written complaint can be submitted to the Gaming Authority, P.O. Box 298, 2501 CG The Hague.

12. GAMING TAX

If gaming tax is to be paid on the prizes, the gaming tax due will be fully borne by the Organiser.

13. FINAL PROVISIONS

13.1 The Organiser is entitled, at its own discretion, but with prior notice, to change the conditions in the interim provided that change is not made to the detriment of the Participants, or to stop or change the Promotion without giving any reason if the circumstances reasonably or force majeure so require, without being liable in any way for compensation to the Participant.

13.2 In the event that a provision of these terms and conditions is invalid, or is nullified, the Organiser will adopt a replacement provision that approximates as closely as possible the purpose and scope of the invalid or nullifying provision and that is not invalid or voidable.

13.3 Participation in the Promotion implies the unconditional acceptance of these terms and conditions, without any reservation or limitation, as well as of any decision that the Promoter may make in this regard.

13.4 If (the Dutch part of) the Promotion should be qualified as a promotional game of chance, this game complies with the Code of Conduct for Promotional Games of Chance.

13.5 The Promotion (conditions) are governed by Dutch law.

Malts.com Singles' Day Promotion

This promotion is available online only at malts.com/en-nl and is valid from 10 to 12 November 2023. For every purchase, you will earn triple points. Additionally, if you refer a friend and your friend signs up to Malts.com, both you and your friend will get €10 off in your next purchase.

MALTS CLUB - 10 € OFF FOR NEW MALTS CLUB SIGN UPS & TRIPLE POINTS FOR EXISTING MEMBERS

This promotion is available online only at malts.com/en-nl and is only valid 28 November. New Malts club members get 10 € worth of points to redeem off their first order. Existing malts club members will receive triple the points. Not valid in conjunction with any other offer.

TALISKER DRY BAG

This promotion is available online only at malts.com/en-nl on the Malts.com range and is valid from 14/11/22 to 24/11/22, inclusive. Promotion is valid on purchases between €150 - €299.99 on any Malts.com product(s) (does not apply to any other products or tour tickets or gift cards). While supplies last, delivery time may vary based on stock availability.

TALISKER WEEKENDER BAG

This promotion is available online only at malts.com/en-nl on the Malts.com range and is valid from 14/11/22 to 24/11/22, inclusive. Minimum spend of €300 on any Malts.com product(s) (does not apply to any other products or tour tickets or gift cards). While supplies last, delivery time may vary based on stock availability.