Order Support

Tour Booking FAQs

For support on tour bookings, please contact the distillery directly:

Blair Athol: blair.athol@malts.com

Brora: brora@malts.com

Caol Ila: caolila@malts.com

Cardhu: cardhu@malts.com

Clynelish: clynelish@malts.com

Cragganmore: cragganmore@malts.com

Dalwhinnie: dalwhinnie@malts.com

Glenkinchie: glenkinchie@malts.com

Johnnie Walker Princes Street: reservations.jwps@diageo.com

Lagavulin: lagavulin@malts.com

Oban: oban@malts.com

Royal Lochnagar: royal.lochnagar@malts.com

Talisker: talisker@malts.com

The Singleton of Glen Ord: glen.ord@malts.com

If errors occur or should you require any assistance with the tour booking site, please contact support@anyroad.com.

If errors occur or should you require any assistance with the tour booking site, please contactsupport@anyroad.com.

Order FAQs

I NEED HELP WITH MY E-VOUCHER / I HAVE A QUESTION THAT IS NOT COVERED HERE, WHAT DO I DO? Please click here to contact our customer care team with your query.

HOW CAN I PAY? Payment for all Products must be in GBP. Accepted payment methods are Mastercard, Visa, American Express, Maestro Paypal, Google Pay, Shop Pay and Apple Pay.

HAVE A QUESTION ABOUT A SPECIFIC BRAND, WHERE CAN I FIND ANSWERS? We have loads of information about all of our brands, start exploring on Our Whisky Brands section on the site.

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