Promotional Terms and Conditions
Promotional Terms and Conditions
National Scotch Day 26th July - 9th Aug 9am Free whisky glass with any order
Free Malts.com whisky glass with any order
The promotion applies 26th July 9am - 9th Aug 9am or while supplies last.
There are 480 of Malts.com whisky glasses available.
Maximum 1 Malts.com whisky glasses per email address.
The promotion applies on every order at Malts.com only.
The free gift will be automatically added to your basket. If you do not wish to receive your free gift, please contact the Malts.com customer service team herehttps://www.malts.com/en-gb/contact-usor 0330-678-3048. (our offices are open 9:00 am – 5:00 pm Monday to Friday). Free item is non-transferable and non-refundable and no cash alternative is available
Spend £150 and get a FREE KODAK LUMA 150 Portable Wireless Projector (worth £269.99). Whilst stocks last
Spend £150 and get a FREE KODAK LUMA 150 Portable Wireless Projector (worth £269.99 https://rb.gy/i5hu2t. The promotion applies From 23th July 11am 12th August 9am or while supplies last. 18+.
There are: 100 of KODAK LUMA 150 Portable Wireless Projector available
Maximum 1 FREE KODAK LUMA 150 Portable Wireless Projector per email address.
The promotion applies on spend of £150 or more on Malts.com only.
Excluding delivery charges, gift cards, tour tickets and any Johnnie Walker Princes Street vouchers or distillery tour tickets.
The free gift(s) will be automatically added to your basket when spending £150. If you do not wish to receive your free gift, please contact the Malts.com customer service team here https://www.malts.com/en-gb/contact-us or 0330-678-3048. (our offices are open 9:00 am – 5:00 pm Monday to Friday). Free item is non-transferable and non-refundable and no cash alternative is available
Talisker podcast discount
15% discount (excluding delivery charges) on selected Talisker products on Malts.com.
The discount will be applied at checkout when discount code applied.
The discount is valid for the following products:
· Talisker Special Release 2023 Single Malt Scotch Whisky, 70cl - 781040
· Talisker Port Ruighe Single Malt Scotch Whisky, 70cl - 681115
· Talisker Single Malt Scotch Whisky Exploration Pack, 3x5cl - 730519
· Talisker 15 Year Old Special Releases 2019 Single Malt Scotch Whisky, 70cl - 756547
· Talisker 2020 Distillers Edition Single Malt Scotch Whisky, 70cl – 761553
· Talisker 10 Year Old Single Malt Scotch Whisky, 70cl - 762343
· Talisker 18 Year Old Single Malt Scotch Whisky, 70cl - 762350
· Talisker Skye Single Malt Scotch Whisky, 70cl - 762412
· Talisker 8 Year Old Special Releases 2021 Single Malt Scotch Whisky, 70cl - 767793
· Talisker 2021 Distillers Edition Single Malt Scotch Whisky, 70cl - 770195
· Talisker 11 Year Old Special Releases 2022 Single Malt Scotch Whisky, 70cl - 773982
· Talisker 2022 Distillers Edition Single Malt Scotch Whisky, 70cl - 778143
· Talisker Special Release 2023 Single Malt Scotch Whisky, 20cl - 781094
The discount applies from 05/07/24 11.30am to 14/07/24 9am
The discount can only be applied to above listed products. Limited stock available, we reserve the right to end the offer anytime.
The discount cannot be used in conjunction with any other or discounts.
The discount can only be applied once per customer.
The discount is non-transferable and no cash alternative is available.
The general terms and conditions for promotions apply to this promotion.
Up to 25% off selected items
The discount will appear on the product page. Valid on selected products on malts.com only between 11th of November 2024 and 9th of December 2024 (inclusive). Discount does not apply to any applicable delivery charges. No cash alternative. 18+, GB only. While supplies last. Delivery time may vary based on stock availability. Subject to malts.com Terms of Sale. Promoter: Diageo Great Britain Limited, 16 Great Marlborough Street, London W1F 7HS
Malts.com Lagavulin Offerman Social Full Terms and Conditions (the "Promotion")
The Promotion is open to all residents of Great Britain aged 18 or over.
Employees of the Promoter and its affiliate companies, their families and anyone deemed to be professionally involved with or connected to the Promotion are not permitted to enter the Promotion.
Internet access, a valid email address and opt in to marketing are required for entry.
To enter the Promotion, you must see the in-feed ad on social media between 00:00:00 07/05/24 and 23:59:59 22/05/24, and fill in the form with your full name, date of birth, email address, mobile number and opt in to receive marketing communications from www.malts.com. All valid signups will be entered into a prize draw. Entries received outside of the promotional period will be void and will not be entered into the Promotion. Maximum of one entry per person per email address is permitted.
There will be six winners. The winners will be the first six valid entries electronically drawn at random by an independent third party from all valid entries correctly submitted in accordance with these terms and conditions on or before 7th June 2024. An appropriate number of reserves will be drawn at the same time as the winners.
The winners will be notified by email or phone call that they have won within seven days of the draw to the email address/mobile number submitted upon opt in to marketing. They will be required to confirm their full name, full postal address and date of birth to claim their prize. All reasonable attempts will be made to contact the winner. If the winner does not respond within 7 days of the first contact, they will forfeit their prize and an alternative winner may be selected by the same process as set out above. A maximum of 3 reserves winners will be contacted if they remain unclaimed after 7 days. Winners that do not fulfil the requirements set out in these terms and conditions will be disqualified.
The winners will each receive a 70cl bottle of Lagavulin Offerman 2024 worth £90.
The prize is non-transferable and there is no cash alternative. The Promoter reserves the right to substitute the prize with a prize of equal or greater value. Please allow 28 days for delivery of the prize. It is the responsibility of the claimant to supply the correct postal address and to be present for receipt of the prize. The Promoter will not be liable for non-delivery of a prize caused by the provision of wrong information or other causes beyond the Promoter’s control. This includes, as an example, Royal Mail postal strikes which may lead to the prize delivery being delayed. The prize will be delivered by courier or Royal Mail who upon delivery, will require a signature from an adult aged 18 years or over.
The Promoter will use your personal information only in accordance with these terms and conditions and its privacy policy which can be found athttps://footer.diageohorizon.com/dfs/assets/www.diageo.com/PrivacyPolicy_en.html?locale=en-gb. The Promoter will only use your personal information for the purpose of carrying out the Promotion. Where the Promoter is not responsible for the fulfilment of or delivery of the prize, the Promoter shall share your personal information with a third-party supplier who is responsible for the fulfilment of and delivery of the prize.
Subject to paragraph 11 and without prejudice to the Promoter's data protection obligations under relevant law, the Promoter shall make available, upon receipt of a written request (which includes a correctly stamped self-addressed envelope for such a response) to Malts Lagavulin Offerman (8210), PO Box 906, Chilton HP22 9HR the winner’s surnames and counties for a period of 3 months after the closing date of the promotion.
Entrants to the Promotion can, at any time (including at or before the time of entry), object to all or some of their personal information being made available in accordance with paragraph 10 by emailing consumercare.GBandIreland@diageo.com. However, the Promoter shall provide the information set out in paragraph 10 upon request from such competent authorities (including the Advertising Standards Authority).
The winner may be asked to take part in publicity.
The Promoter reserves the right to withdraw, amend or terminate (temporarily or permanently) these terms and conditions or the Promotion with or without prior notice where it becomes necessary to do so due to any unforeseen circumstances outside their reasonable control (including, without limitation, in the case of anticipated, suspected or actual fraud or in the event of technical or other difficulties that might compromise its integrity).
Entrants who use anonymous email services such as, but not limited to, GuerillaMail, Dispostable, Mailinator or Apple’s “Hide my Email” feature will not be entered in to the promotion.
No correspondence will be entered into concerning the result and the Promoter’s decision in all matters relating to the Promotion is final.
The Promoter and their agents accept no responsibility for entries that are not received for any reason or difficulties experienced in submitting an entry to this Promotion and proof of submission will not be accepted as proof of delivery.
The Promotion and the Promoter's Facebook page is not sponsored, endorsed or administered by, or associated with, Facebook. By entering into the Promotion, entrants release Facebook from all and any claims and liabilities which might arise in relation to the Promotion. You understand that you are providing your information to the Promoter and not to Facebook. The information you provide will only be used for communications associated with this promotion in accordance with paragraph 9 or for further communication if you have specifically opted in to receive this.
While nothing in these terms and conditions will limit the Promoter’s liability for death or personal injury caused by its negligence or for fraud, the Promoter will not be legally responsible to entrants or winners for any losses that were not foreseeable to the Promoter or to the entrant at the time of entry to the Promotion or which are caused by a third party.
This Promotion and these terms and conditions are governed by English law and subject to the exclusive jurisdiction of the English Courts.
Entrants are deemed to have accepted these terms and conditions by participating in this Promotion.
Promoter: Diageo Great Britain Limited, 16 Great Marlborough Street, London, W1F 7HS (please do not send applications to this address).
Please drink responsibly. Visit www.DRINKiQ.com, for information, initiatives, and ways to share best practice.
Malt brand home card promotion:
Promotion valid on selected full price products only and cannot be used in conjunction with any other coupon, offer or promotional discount and must be redeemed by the date published.. The voucher will be amended to state the promotion has been utilised. Experiences can be redeemed at https://www.malts.com/en-gb/distilleries per customer only and cannot be used on multiple accounts. Promotion codes are non-transferable, non-redeemable on past orders and cannot be exchanged for cash. Promotion valid from 09:00 12th July 2024 until 23:59 31st December 2024. Subject to availability. We reserve the right to cancel or amend this Promotion at any time in our sole discretion. Under no circumstances will we be able to honour incorrect promotions or discount codes offered by third parties who we are not affiliated with and/or have not agreed to run a Promotion with.
Glenkinchie Egg Card Holders Promotion:
20% discount on Glenkinchie tour bookings and 10% discount in retail for Egg card holders. To book tour use your code on www.glenkinchie.com. Please present your Egg card when you arrive for your experience or for retail discount. Discount valid on Glenkinchie tour bookings and retail sales only and cannot be used in conjunction with any other coupon, offer or promotional discount. Must be booked before 31st December 2024. (T&C’s apply*) *One time purchase booked per customer only and cannot be used on multiple accounts. Discounts are non-transferable, non-redeemable on past orders and cannot be exchanged for cash. Promotion valid during the specified dates only and must be booked before 31st December 2024. Subject to availability. We reserve the right to cancel or amend this Promotion at any time in our sole discretion. Under no circumstances will we be able to honour incorrect promotions or discount codes offered by third parties who we are not affiliated with and/or have not agreed to run a Promotion with.
Lagavulin Jazz Festival Promotion:
Promotion valid on selected full price products only and cannot be used in conjunction with any other coupon, offer or promotional discount and must be redeemed by the date published. The voucher will be amended to state the promotion has been utilised. Promotion codes are non-transferable, non-redeemable on past orders and cannot be exchanged for cash. Promotion valid from 00:00 20th September 2024 until 23:59 22nd September 2024. Present of voucher in Lagavulin retail department to receive 20% discount on purchases up to the value of £499.99. Subject to availability. We reserve the right to cancel or amend this Promotion at any time in our sole discretion. Under no circumstances will We be able to honour incorrect promotions or discount codes offered by third parties who we are not affiliated with and/or have not agreed to run a Promotion with.
Malt Brand Homes - Terms & Conditions:
By purchasing a ticket to our Malt Brand Homes (“Distillery”), you agree to the following T&Cs. Please ensure all guests in your party are aware of and agree to comply with these T&Cs.
Your Tickets and your Visit
1. No person shall be permitted to enter the Distillery without a valid ticket. In purchasing this ticket, you are transacting with Diageo Scotland Limited.
2. All prices are quoted in pounds sterling (£). Whilst we reserve the right to increase or decrease our prices at any time before you book, once your booking is confirmed the price of your booking as stated in the confirmation email shall not be altered.
3. Tours can only be rescheduled or cancelled if the Distillery receives such notice at least 48 hours before the time of the tour booking. Please refer to your booking confirmation email for the relevant contact details.
4. For health and safety reasons, children under 8 years old are not permitted in the production areas of the Distillery or on any of the Distillery’s allotted tours. Children under 8 years old are permitted in the shop and certain exhibitions. A child ticket is for children aged between 8 and 17 years inclusive. Children under the age of 18 must at all times, whilst at the Distillery, be accompanied by an adult who is 18 years or above. We reserve the right to request you to provide proof of age.
5. Please arrive at the Distillery at least 15 minutes prior to the start of your allotted tour time-slot. If you are late, we shall assume that you have failed to attend, and we reserve the right to continue the tour at the scheduled time in your absence. If you are late or you miss your allotted booking time, it is very unlikely that we will be able to reallocate you or your party to another slot, and, for the avoidance of doubt, we are in no circumstances obliged to do so or to offer you a refund.
6. We cannot guarantee that the Distillery will be in production during your visit. Breaks in production or essential maintenance may restrict viewing and if the Distillery is not in production on the day of your visit, we shall be under no obligation to refund your ticket and the ticket cannot be used or reallocated for any subsequent tours. However, if there is a substantial disruption to your visit, we will refund you the cost of your ticket. Otherwise the Distillery and Diageo Scotland Limited shall have no liability whatsoever, including no liability for travel expenses or any other out of pocket expenses in respect of closure of part or all of the Distillery.
We reserve the right to close the Distillery and cancel your tour for operational reasons or factors beyond our control. In this event we will notify you as soon as possible (using the email address you provided) and offer to refund your tickets or arrange an alternative date. Please note that any booking and/or transaction fees are not refundable.
Personal arrangements including travel, accommodation or hospitality relating to your visit to our site are at your own risk. We shall not be responsible for any costs or expenses relating to any other services that you may have arranged.
Health and Safety
As this is a working distillery and there may be steep stairs and ramps in places, please ensure you wear appropriate footwear – i.e. flat and closed shoes. We will not be liable for any damage to or injury resulting from the wearing of inappropriate footwear.
Please contact us in advance if you have any sight, hearing or mobility concerns or would like more information on the physical layout of the site. There are areas that may not be accessible by wheelchair. Due to health and safety reasons, no pet animals are permitted in the operational parts of the Distillery. If you require use of an assistance dog, please contact us before making your booking so that we can discuss your needs. If you are unsure whether the Distillery tour is right for you, please contact us before making your booking on 01875 342012 or at talisker@malts.com and we will be able to assist you.
As this is a working distillery, it can get warm in some areas (particularly in the summer months) and there may be vapours and smells related to production. Visitors are welcome to bring bottled water into the distillery. If you feel uncomfortable or unwell at any point during your tour, please tell your guide immediately. This environment may not be suitable for guests with pre-existing health conditions. We will not be liable for illness or injury arising from visiting the distillery, except where we are negligent. Please stay with your tour group and follow the instructions of your guide at all times. Do not touch any equipment unless invited to do so by your guide (some of it can be very hot). Smoking is not permitted anywhere at the site except specially designated smoking areas.
Visitor Conduct
We reserve the right to refuse admission or require you (and other members of your group) to leave the distillery in reasonable circumstances, including for health and safety reasons or if you: breach these booking terms; are involved in any abusive, threatening, drunken or other anti-social behaviour; are acting under the influence of, or carrying, any illegal or prohibited substances; make unauthorised audio, video or photographic recordings; or are dressed inappropriately. No refunds will be given to persons who are refused entry or who are required to leave due to their own behaviour as suggested in, but not limited to, the examples above. Please do not leave baggage and/or personal items unattended at any time. We will not be liable for any loss, theft or damage to personal items. You will not be able to bring or wear large bags on distillery tours. We will make drivers’ packs available for anyone who did not enjoy drams as part of their tour. In Scotland there is zero tolerance meaning it is illegal to consume any amount of alcohol and drive.
Filming and Photography
Cameras may be used for private purposes only, however, for safety reasons the use of photographic and recording equipment may be prohibited in certain areas as notified by your guide before entering such areas. We reserve the right to confiscate and destroy unauthorised recordings, films or similar items without liability.
CCTV may be in operation at the Distillery for the purposes of safety and security including the detection and prevention of crime.
From time to time, filming/photography may take place at the Distillery for promotional purposes by Diageo Scotland Limited and our authorised third parties which may feature visitors. You consent to such photography/filming and the use of such images in any media in connection with advertising or promotions without renumeration and acknowledge that the copyright in such images rests with Diageo Scotland Limited or relevant third party. If you do not wish to be filmed, please contact a member of the staff when you are at the Distillery. .
This contract is between the ticket holder and Diageo Scotland Limited. No other person shall have any rights to enforce any of its terms.
Each paragraph of these Terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.
These Terms are governed by Scottish law and you can bring legal proceedings in respect of your purchase in the Scottish courts.
Click and Collect
1. Click and collect orders require to be collected on the date of your visit at the collection point. We will keep your order aside for 7 days and after such time if it is not collected, we will refund you, which should take 3–5 working days to reach your account.
2. Your booking reference number will be required at the collection point (and proof of age may also be required).
3. If you wish to cancel your click and collect order prior to collection, please contact us at talisker@malts.com. Please allow 3–5 working days for your refund to reach your account.
4. All other statutory rights apply.
If for some reason you are unhappy with any aspect of your booking or your visit with us, please contact us at customer.service@diageo.com.